Legal and Info
Policies
Privacy Policy
Information We Collect
We collect information you provide directly to us when you place an order: name, email address, shipping address, and payment information (processed securely by Wix — we never store your full card details).
How We Use Your Information
We use the information we collect to: process and fulfill your orders, send transactional emails (order confirmation, shipping updates), provide customer support, and send promotional emails if you have opted in.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with service providers necessary to fulfill your order (shipping carriers, payment processors).
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to have your data deleted, email us at getnovashopsupport@gmail.com and we will process your request within 30 days.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing emails by clicking the unsubscribe link at the bottom of any promotional email. For any data requests, contact us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
Cookies
We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You may disable cookies in your browser settings; some features may not function correctly without them.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
Data Security
We implement industry-standard security measures to protect your personal information. All transactions are processed through Wix secure, encrypted checkout.
Contact
For privacy-related questions, email us at getnovashopsupport@gmail.com.
Last updated: June 2025. For questions, email getnovashopsupport@gmail.com
